Senior UX Designer

Remote
Full Time
Experienced
Job Summary:
DT Pro is seeking experienced UX Designer to support specific customer experience initiatives. This role focuses on designing complex, task-based, and business-oriented experiences for both customers and internal users.
The work is execution-focused and delivery-oriented. Designers will partner with a collaborative team of Journey Owners, Product, Technology, and Business stakeholders to translate funded initiatives into implementation-ready UX solutions. This is a fast-paced engagement with multiple initiatives moving forward at once. The role requires comfort balancing more than one project at a time and working within ambitious timelines.

This role is not focused on marketing websites, campaign pages, or visual branding work.

Responsibilities:
  • Design complex, multi-step user flows and workflows that support real business tasks.
  • Translate approved opportunities into clear UX solutions.
  • Create user flows, wireframes, prototypes, and high-fidelity designs.
  • Apply existing design systems, standardized components, and established design patterns.
  • Ensure UX solutions align with usability, consistency, accessibility, and scalability standards.
  • Collaborate with cross-functional teams to ensure designs are feasible and implementation-ready.
  • Produce clear design documentation and specifications to support development handoff.
  • Participate in design reviews and iterate based on stakeholder and delivery feedback.
  • Design within enterprise constraints such as policy rules, process dependencies, data, and system limitations.
Required Qualifications:
  • 5+ years of experience as a UX Designer working on digital products, platforms, or applications.
  • Demonstrated experience designing complex, task-based, or workflow-driven experiences.
  • Strong collaboration and communication skills in cross-functional, enterprise environments.
  • Experience designing for customers and business users.
  • Strong experience using existing design systems and incorporating standardized UI components and patterns.
  • Ability to balance consistency with usability when working within established frameworks.
  • Proficiency with Figma.
Preferred Qualifications:
  • Experience working with customer journey maps or service design artifacts.
  • Experience in regulated, operational, or enterprise-scale environments.
  • Familiarity with work tied to phased delivery.
  • Experience supporting internal tools or operational systems.
Not a Fit / Clarifications:
  • This role is not focused on marketing or promotional websites.
  • This role is not primarily visual, brand, or content-driven design.
  • Designers whose experience is limited to campaign sites, brochure-style websites, or marketing design may not be a strong fit.

The compensation range for this role: $60.00 - $70.00 hourly
 

More about DT Professional Services:

We’re looking for driven individuals to contribute to our talented & innovative team! At DT Professional Services, we offer insurance benefits that include medical, dental, and vision coverage, life insurance, long & short-term disability, 401(k) retirement plans (with employer match), tuition & certificate reimbursement, along with paid time off (vacation/sick/holidays). We are happy to to offer growth opportunities for you to grow in your career - your success is our success!

DT Professional Services is a HUBZone certified Small Business; highly experienced in building award-winning custom software solutions. Established in 2013, we bring over a decade of experience delivering technology services and solutions that specialize in web & custom application development, project & program management, mobile & cloud computing services.

Our Mission is to provide cutting-edge, customer-oriented technology solutions that maximize value, drive engagement, and empower your business. We do this by employing talented & driven individuals who share the same goals and excitement for the work we do. DT Professional Services believes in fostering collaboration, career growth and building lasting relationships with our employees.

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